RTX Exchange Protection Plan

RTX understands that plans can change when certain situations come up, even for the most organized and prepared among us. There may be a time when vacation plans may need to be canceled at the last-minute due to circumstances beyond anyone’s control; like an illness, car trouble, job obligation or other family emergency. To ensure that your exchange fee can be recovered in case of an unexpected cancellation, we have created an exchange protection plan for our members.

2015_July Protection Plan_email

How it works

Members who choose our protection plan and cancel reservations for any reason up to 15 days prior to their confirmed check-in time will receive a full refund of their exchange fee and will have their deposited resort week returned to their RTX account.

At less than 15 days and more than 24 hours ahead of their scheduled check-in time, members who cancel reservations will still have their exchange fee fully refunded, but will forfeit their deposited resort week.

RTX members can log in to your account at www.rtx.travel to find out more about our exchange protection plan, and get your vacation covered today!

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